Refund Policy

Article 1 - Return Policy

1.1. Deskjet is committed to customer satisfaction. If, for any reason, you are not satisfied with your purchase, we offer you the option to return the products according to our return policy.

---

Article 2 - Return Conditions

2.1. You can return the products within 14 days of receiving your order.

2.2. To be eligible for a return, the product must be in its original condition, unused, and in its original packaging.

---

Article 3 - Return Procedure

3.1. To request a return, contact our Customer Service at support@getdeskjet.com.

3.2. Please include the following information in your email:

• Your name and order number.
• A list of the products you wish to return.
• The reason for the return.

3.3. Our Customer Service will respond to your request within 5 business days and provide you with further instructions for returning the products.

---

Article 4 - Refund

4.1. Once the returned products are received and inspected, we will refund the purchase amount within 14 days using the original payment method.

---

Article 5 - Shipping Costs

5.1. The return shipping costs are the responsibility of the customer, unless the return is due to an error by Deskjet, such as a wrong or defective product.

---

Article 6 - Contact

6.1. For any questions or clarifications regarding returns, please contact our Customer Service at support@getdeskjet.com.

---

Article 7 - Changes to the Return Policy

7.1. Deskjet reserves the right to modify the return policy at any time. Any changes will be posted on our website www.getdeskjet.com.